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OfficeXpress Business Credit Application – Required for all accounts seeking terms

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General Supplies Terms and Conditions
Shipping is free on all products over $50 and sales tax is not applicable (except in the state of California).
All warranty requests are handled directly from the manufacturer. Typical payment terms are 30 days from the date of the invoice (Net 30). 100% Satisfaction Guarantee with all products within a 30-day period for general items and 14 days on electronics. In certain cases, a 20% restocking fee may apply.  Product must be sealed in original packaging to ensure a full credit is received.  Special Order items (products not found in the OfficeXpress Catalog) and/or food/perishable items are not eligible for returns.

Promo & Apparel Terms and Conditions
Once forms and proofs have been signed, the order cannot be cancelled or returned under any circumstance. Initial 50% is due upon signing of the order confirmation; prior to a proof and the balance is due upon delivery (size, colors and specifications must be indicated at this time). Turnaround times begin after signed proofs and are only rough estimations. All promotional & apparel items are deemed Special Orders and are not eligible for returns under any circumstances.

Complete terms here

OfficeXpress Brand
Compatible Cartridges

OfficeXpress warrants each OfficeXpress brand cartridge to be free of defects in material and workmanship, unless otherwise stated under separate contract, for the period of two (2) years after the date of purchase. lf any OfficeXpress brand cartridge is found to be defective, OfficeXpress will, at its option, replace the cartridge. OfficeXpress also warrants that, subject to conditions stated below and under normal use, OfficeXpress cartridges will not cause damage, abnormal wear, or void the original manufactures warranty for your printer, fax, or copier. If a defect in an OfficeXpress brand cartridge causes a printer, fax, or copier to fail, OfficeXpress will reimburse the customer for the full amount for the repair of the printer or copier. This warranty is dependent upon the customer providing OfficeXpress with satisfactory evidence that the printer or copier failure was due to defect in the OfficeXpress brand cartridge, including a written statement on an authorized service company's letterhead, dated and signed by the company's field service representative. All returns must be authorized by OfficeXpress and must be accompanied by a copy of the return material authorization (RMA) form provided by the OfficeXpress customer service department. Return of the defective cartridge is required. Any sign of tampering with the cartridge by non-OfficeXpress personnel will void this warranty. OfficeXpress' liability hereunder shall be limited to replacement or reimbursement as provided above. This warranty is exclusive, and in lieu of all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose. Proof of purchase is required for all warranty processing.

Total Performance Warranty leads
to Total Performance Guarantee

• The use of OfficeXpress replacement cartridges does
  NOT void HP warranty or maintenance agreements
• OfficeXpress will refund any repair costs directly
  traceable to a malfunctioning cartridge
• Zero risk to your business

No risk…no worries…
100% performance guaranteed

Using Alternative Brands Does
Not Void Your Warranty

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